Frequently Asked Questions

Need help? Be sure to visit our support forums for answers to your questions!

How often am I billed?

Answer: You are billed monthly, on the same day as you subscribed to the service.

Are there cancellation fees?

Answer: We doubt you would want to cancel, but there's no cancellation fees.

Do I still get service if I move to another community?

Answer: Absolutely, when you move we move. As long as your in the city of Austin.

What time should I set my trash out?

Answer: Trash needs to be set out at 6:30pm for a 7:00pm pickup.

How often do you pick up recycling?

Recycling is only once a week only on Sunday's.

Ready to get started? Let us walk for you!

Are you tired of hauling your trash to the apartment dumpster?  Let us take that on!